Imagine your son getting this haircut for misbehaving at the barber's shop.

Funny one! They call this the old man haircut or Benjamin Button Special. Russell Fredrick, co-owner of A-1 Kutz, a US-based barbing salon came up with the idea after efforts to make his 12 year-old son study and behave well in school proved abortive. 
The young dude’s behaviour and grades improved excellently weeks after he threatened to give him the “balding” haircut.‎ A mother brought his 10 year old son to the salon afterwards.
Fredrick told The Washington Post, “I hope that most people won’t have to do this unless it’s an extreme circumstance and nothing else works. There are a few people that are saying it’s emotional abuse; but on average, everyone is applauding the mother that brought the child in — and applauding me as well.”
Credit: modernsalon.com

How To Introduce Yourself At A Social, Business or Networking Event | By: Helen Ozor

Knowing how to introduce yourself to others and engage in conversation is a vital part of business, social, and networking etiquette. Using a process and employing a strategy will help reduce anxiety and increase your
confidence. I hope this few tips below would help..
First, it is advisable you try to arrive to the event early. It’s not so daunting to walk into a room and approach people and introduce yourself if the room is not so crowded. If you arrive midway through an event, it’s more intimidating to approach people because it often appears everyone is already conversing in small groups.

Next, after entering the room, step to the right of the doorway and pause. Briefly scan the room for anyone you specifically want to meet, such as new. clients or key people. You may also consider introducing yourself to a “Lone Ranger,” someone standing alone who may not know anyone and is too shy to reach out. A “Lone Ranger” is usually delighted when someone approaches to talk and will most often respond positively to your  confidence.

Next, is the “approach.” Try to make eye contact with the Lone Ranger or   key person, etc. Smile, approach the person, extend your hand, and say your first and last name and company name. For example, greet the individual by saying, “Hello—I’m (first and last name) from (company name). Do you mind if I join you?” The new person will then extend his/her hand and introduce himself/herself to you.

Often the key individual you want to meet may already be in a conversation group. But, the approach is similar. First, make eye contact, smile, approach the person, extend your hand and introduce yourself. If you’ve met previously, trigger the other person’s memory by mentioning the event conference, etc. where you first met. If appropriate, compliment the individual on their speech, award, accomplishment, etc.

It’s also impressive if you can introduce yourself to others you don’t know and engage in conversation. I realize that trying to integrate yourself into an ongoing conversation takes many people out of their comfort zone. But, every time you do, it will get easier, you’ll gain confidence, and it will reflect on you in a positive way.

Look for a group of only two to three people. It’s easier to approach a smaller group than a larger group.
Next, you’ll use the same professional manner to approach the group as you did to introduce yourself to the Lone Ranger or key individual.

Try to make eye contact, smile, approach the group, extend your hand to the person with whom you made eye contact, and introduce yourself. The others should introduce themselves to you. As the newcomer, it’s polite to shake hands with everyone in the group. It’s rude to shake only with the first person and just say ‘hi’ to the others.

Those already in the conversation group should make you feel welcome by mentioning what they were talking about or by asking about you. Never underestimate the power of introducing yourself to others. It sends a powerful message of confidence and professionalism. And, you never know…these new acquaintances could be mutually beneficial down the road.

Note: It is important you have a polished 30-second elevator speech ready!

Helen Ozor is an events blogger. She blogs at www.helenozor.com

Our year of abundance is here. Happy New Year People.

Happy New Year Everyone! 
So glad we all made it. This shall be a year of abundance and harvest. You shall go out in peace and return in peace. ‎Forget the sorrows, disappointments and losses of last year, the Lord shall compensate you heavily this year. God shall make you a source of everlasting pride and a cause for rejoicing throughout all generations.
Stay Blessed.

Lawyer/Blogger, Moji Delano narrates ordeal with Gtbank.

Lawyer cum Blogger, Moji Delano of Mojidelano.com has narrated her shocking ordeal in the hands of top Nigerian bank, Guaranty Trust Bank. Find her report below.

How Guarantee Trust Bank-GTB Deprived Me Of My Hard Earned Money And REFUSED To Refund Me

Before the 31st day of October 2014, Guarantee Trust Bank-GTB could do no wrong in my eyes.

I prided them as being one of the most customer friendly banks who pay attention to detail and customer satisfaction, though many people I know argued otherwise. My friends argued that GTB has become very comfortable because of their large customer base, and have now taken a lot for granted. I always defended my ‘favourite’ bank because I truly believed that GT was indeed a fantastic and customer friendly bank.

But alas, I was wrong. Very wrong. My bitter personal experience with the bank is what I want to address in this post and also send a clear message to the bank that it WILL NEVER BE OK, to take any customer regardless of who they are  for granted.

On the 31st of October 2014, around 11pm to be precise I tried pay for an    Aero Contractors Ticket. I have always chosen to pay through GT PAY via the GT online platform because I trusted that if I had any issues during the process, my money will be refunded, and in good time too. But on that fateful day, after filling in all the necessary details, including the 6 digit code generated from my token, I got the message ‘INVALID TOKEN CODE’. 

I thought it was just an error so I tried it again. On trying it again the same thing happened. Eventually, I thought it wise to call customer care to complain about the token, since I had no prior issues with it that day.

On calling customer care, the token’s irregularity was fixed and then I tried to pay again. This time around the transaction was successful, and I breathed a sigh of relief. Unknown to me however, my money was deducted for the two previous attempts before the successful transaction.  I didn’t get any alert immediately to this effect, and it wasn’t until I tried to purchase credit with my GT app that I noticed the irregularity in my account.

 Instead of Sixteen Thousand, Five Hundred and Ten Naira (N16, 510), a total sum of Forty-Nine Thousand, Five Hundred and Thirty Naira (N49, 530) was deducted from my account. Simply put, my money was deducted for the two initial false transactions.

I didn’t panic, because I was glad at that point I paid through GTB.  I thought my money will be refunded within 24 hours, at most 48 hours, and to ensure this, I put a call to customer care immediately to lodge a complaint. This was way past midnight already.

The Customer Care Representative I spoke to apologised and explained that on the 31st of every month, the GT Bank online system resets automatically and corrects errors etc for the end of the month’s transactions. This I was told happens between the hours of 11pm and 2pm (or thereabout) every last day of the month. While this is going on, errors, false deductions etc could take place, and the system post-dates the transaction to the next working day. 

As a result, whatever error or discrepancy will be taken to have occurred on the following working day and sorted in that line. I was also made to understand that as a result of the system reset, my transaction was post-dated to November 3rd, the next working day. I was advised to wait till the end of the next working day before lodging another complaint.

Against the backdrop of the explanation I was given, I waited till Tuesday before calling back. On doing so, I was told my complaint had been noted and transferred to the appropriate quarters for the matter to be looked into, and I should wait for 48 hours. I did.

Few days later I called again after I heard nothing, to lodge another complaint. I was told to be patient that my money will be refunded ‘soon’.

Few days turned to one week, one week to two. In between I was calling customer care, which was a very harrowing experience. I called customer care more than 10 times, during which I would sometimes have to wait endlessly to speak to an agent. 

Sometimes after waiting for ages, the agent picks up and the line disconnects, perhaps due to network. I would have to go through the rigour of calling again, and waiting endless to speak to another agent, only to be told in the same monotonous tone: “Your complaint has been forwarded to the right channel to work on it and your money will be refunded soon.” When I ask “How soon is soon?” They always replied: “We can’t give an exact date but they will work on it.”  This response and the attitude of some of the agents I spoke to made me wonder if it wasn’t my hard earned money in question.

Two weeks after continuously calling and complaining, I got an alert from GTBANK, a refund alert. But before I could heave a sigh of relief, I found that it was just half of the money deducted that was refunded. From that point I had to start calling customer care again, and going through the same strenuous process. 

After about one week and nothing had been done, I decided to go to the GTBank at Bode-Thomas where I do most of my transactions. I complained to the customer care agent in charge and she said my money will be refunded soon. More than a week later, no refund, no message or anything of that sort informing me of the status quo.

In the wee hours of Tuesday-25th November 2014, I called customer care again-for the last time. After relating my case to the agent, he told me as usual: “I can see that your complaint has been forwarded to the right channel and it will be sorted out soon.” “How soon is soon?”  I asked. “I cannot give you a specific time.” Same old story.

At this point I’m very upset and this is way more than N16, 510.  I can’t help but wonder:

Why I need to call customer care with my own money in the first place? In a civilised country, calling customer care should be FREE. It’s more than ridiculous that a bank like GTBank, with one of the biggest customer base in the country feels the need to rip off their customers by charging them exorbitantly when they call customer care. 

What about people who can’t afford to spend ridiculous amounts to call customer care, don’t they deserve to be catered to?

Why I should be deprived unjustly of my ‘hard earned money’, without any sign of remorse from a bank where I operate  4 functioning accounts including domiciliary, and do more than 90% of my money related transactions;
I can’t help but wonder If the  extra N33,020 was all I had in all my accounts, and I need for instance: to pay for my tuition fees or forfeit my admission, pay for my medical bills, or even feed, what would have happened in the last one month that my money has been cruelly held on too;

I can’t understand why when you call GT customer care, and after waiting endlessly the phone disconnects, the agent can’t call back?

I can’t understand, why many of the customer care agents I spoke to seemed tired of their job, and answer in the most lacklustre manner?

I can’t comprehend why after almost a month, no one feels the need to update me on how the  issue is being handled;
I don’t understand why in the first place I need to be deprived of my money for one month.

Companies like GTBank need to understand that every customers’ issue or complaint rich, poor or average should be treated with utmost priority.  That the bank now has a huge customer base is not enough to get comfortable and treat some customers poorly. 

At every point in every reputable company, CUSTOMER CARE SHOULD BE PRIORITY.
At this point I will also like to say unequivocally, that GTBank no longer owes me N16,510. The bank owes me more. Apart from refunding my money, I expect a refund for the numerous calls to customer care and the stress of going to the bank to no avail, as well as compensation for the stress I’ve put through. In countries where the legal system works more accurately, GTB will by now be swimming in law suits, real and frivolous, because many aggrieved customers are not being properly attended to.

 I’m sure I’m not the only customer experiencing this and I base my conclusion on a recent survey I did inspired by the way my matter is being handled. Ripping people off (No matter how little), yet using their money to run their business is very unfair and unjust.
Be it billions, millions or thousands deposited, the bank is doing no customer a favour, instead it’s the other way round. The experts at GT I’m sure know the importance of every type of customer, hence their concentration on retail banking.

This is how I have being shabbily treated by a Bank I held very highly, and spoke very passionately about in the past. I have been treated ‘like I don’t matter, like my patronage means nothing’.
Let me add also that I am a qualified lawyer, and I know what to do from this point if my complaints and request are not promptly and properly attended to. I will not be bullied, because I know my rights.

I may not be Femi Otedola or Dangote, but I am a good and respectable customer. Hence I will not rest until I get an apology and the proper refund that I deserve.

“Nigeria is a bad place to die” South African journalist writes

A caption on a recent South African publication, Sunday Tribune reads thus, “Nigeria is a bad place to die.” No thanks to the recent building collapse at the Synagogue church of all nations, which killed 115 people, 84 of which were South Africans.

Excerpts from the article written by Robyn Kriel, “You don’t want to die in Nigeria. Hell, you don’t even want to get sick in Nigeria. You are just another number. You will be told ‘people die all the time in Nigeria, what makes you so special?”

Photo: Rape victim carries mattress around campus to protest lack of disciplinary actions against her attacker

Anywhere Emma Sulkhowitz, a student in a Columbian university goes, her mattress “follows”. She’s protesting the lack of disciplinary actions against a guy she claimed raped her two years ago in her dormitory. She made the mattress carrying a part of her thesis project and vowed not stop until her rapist is expelled from school.

The 23 year-old told reporters, “The past year or so of my life has been marked with telling people what happened in that most intimate, private space and bringing it out into the light. When it first happened, I didn’t want to talk to anyone. I didn’t even tell my parents. … I didn’t even want to talk to my best friend. A mattress is the perfect size for me to just be able to carry it enough that I could continue with my day but also heavy enough that I have to continually struggle with it.’

The attacker has been accused of sexually assaulting multiple classmates on campus but surprisingly hasn’t been arrested. As a matter of fact, she and other victims reported the matter to school officials but they found the student in question ‘not responsible’. Reporting to the police didn’t help either

as the officer who took her statement learnt that she once had a sexual relationship with the rapist stated that he didn’t buy her story. 

Nigerian Millionnaire launches fashion brand: set to compete with H&M and Zara (Photos)

AMAKA GLOBAL Consultants, a Paris-based global business advisory firm with Operational headquarters in Dubai, on 18th May 2014 announced aggressive expansion plans worldwide through fast-fashion franchising accentuated by its decision to earmark US$ 100 million towards the marketing. The company, which has carved a niche in the fast fashion industry, aims to become the world’s best fashion retailer by unveiling the latest trends for women, men and kids. The company is ready to tap into latest trends in the world of fast fashion, in line with consumers’ preferences than what the existing top brands offer. A design team, with professionals from across the globe, will be based in Dubai to get a pulse of consumer tren

AMAKA GLOBAL plans to go aggressive comes amidst market research that shows that the market of fast fashion is set to grow exponentially in the near future, as consumers are eyeing latest trends and designs that what the existing fast fashion brands offer. AMAKA GLOBAL unveiled its future growth plans at a special media event held on 18th May 2014 at the Burj Al Arab Dubai, United Arab Emirates.

Nnaka Promise Uzoamaka, Chairman and Director General of AMAKA GLOBAL, said: “Our mission at AMAKA GLOBAL is to be the best fashion retailer in the world, and offer the best fast fashion clothing worldwide for consumers who love trendy affordable luxury. AMAKA GLOBAL is a retail clothing store specializing in unique fast fashion and accessories and we encourage customers to be experimental with new clothing styles and look beyond the available brands. Our A-list celebrities will be on ground as part of the activation program to reinforce our unique trends.”

He added: “Over 1,000 fast fashion clothing franchises from around the world have shown interest in the AMAKA GLOBAL brand but we are taking our time to choose the right partners. We have chosen Dubai as the hub of our global design team because it is one of the most luxury-conscious markets and strategically located at the crossroads of Europe, Asia and Africa. We are confident that we will garner tremendous interest among the Fast Fashionistas in our growth path.”

Above are some of their brands  and also photos from their recently-held press conference.

#BringBackOurGirls: List of foreign celebs who have lent voices (Photos)

As the Bring Back Our Girls campaign towards the release of over 200 abducted school girls in Chibok Borno by terrorist organization, Boko Haram intensifies, here are some of the high-profile figures in foreign countries who have shown their support/solidarity to our ailing country Nigeria.

From actors, singers to news men all over the world, these are celebrities who have carried placards with the #BringBackOurGirls caption, tweeted, posted instagram and facebook posts, some even held rallies. The list is longer than this, would update it as time goes on.

Michelle Obama, Chris Brown, Keri Hilson, Ellen DeGenres, Piers Morgan, Angelina Jolie, Anne Hathaway, Russel Simmons, Shona Rhimes, Keke Palmer, Alicia Keys, Leona Lewis, Janelle Monae, Aisha Sesay, Justin Timberlake, Trey Songz, Kardashian sisters, Drake, P-Diddy, Kevin Hart, Wendy Williams, Naomi Campbell, Anthony Hamilton, Forest Whitaker, Malal Yousafzai, Karrueche Tran Mafikizolo, Mel Bala and other concerned members of the world.

Open chat